Skip to main content
Contact call us Quote

Policy

Privacy Policy

We respect your privacy and handle your data with care. This policy explains what we collect, how we use it, and the choices you have — in line with Canadian PIPEDA and general GDPR principles.

View Your Rights Contact Privacy Team

What’s Inside

Use the quick navigation below to jump to the section you need.

Key Takeaways

Minimal Collection

We only collect what we need for quotes, projects, and support.

Secure by Design

Encryption, access control, and reputable hosting partners.

Trusted Vendors

Vercel, Resend, Google Analytics

Limited Retention

Keep data no longer than necessary for legal and business needs.

Your Control

Access, correction, deletion — just reach out to our team.

Transparent Use

Clear purposes: service delivery, support, analytics, compliance.

1) Information We Collect

a) You Provide

  • Full name, phone, and email when requesting a quote or contacting us
  • Project address and details (e.g., descriptions, photos)
  • Account or order details if you use our e-commerce features

b) Collected Automatically

  • IP address, device and browser information, rough geolocation
  • Usage analytics via Google Analytics; marketing signals via Meta Pixel (if enabled)
  • Cookies and session data for functionality, security, and performance

2) How We Use Your Information

  • Respond to inquiries and provide estimates
  • Plan, execute, and support renovation projects
  • Operate our website, diagnose issues, and improve UX
  • Measure marketing performance (opt-in where required)
  • Comply with legal, tax, and insurance obligations

3) Sharing of Information

We do not sell your personal information. We share limited data with trusted providers as needed:

  • Hosting / CDN: Vercel
  • Email Delivery: Resend
  • Analytics / Ads: Google Analytics, Meta Pixel (if used)

Data may be processed or stored outside Canada (e.g., the United States) by these providers.

4) Cookies

We use necessary cookies for core functionality, and optional cookies for analytics and marketing. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

5) Data Retention

  • Quote & contact records: up to 24 months
  • Contracts & invoices: up to 7 years (tax/legal)
  • Logs & analytics: up to 12 months

6) Security

We apply technical and organizational safeguards, including TLS encryption, least-privilege access, and secure hosting with reputable partners. No method is 100% secure, but we continuously improve our protections.

7) Your Rights

You may request access, correction, or deletion of your personal data, and withdraw consent where applicable. We may retain data required by law. To make a request, contact us below.

8) Children’s Privacy

Our services are not directed to individuals under 16. If we learn we collected data from a minor, we will delete it promptly.

9) Changes to This Policy

We may update this policy. Changes will be posted here with a new “Last updated” date.

Last updated: October 30, 2025

10) Contact

  • Transparent Pricing

    Know your project's cost from day one — no hidden fees.

  • Dedicated Reno

    Each project we provide design and renovation.

  • Certified & Insured

    We are licensed, insured, and WSIB-registered.

  • Warranty & Insurance

    Your renovation is with a 2-year warranty and $5M insurance.